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COVID-19 Impacts

Please note that we’re working hard to keep our employees safe while working hard to produce and ship your orders. This means that it may take longer than normal for us to return a call or email, but know that we will respond as soon as we’re able. We also ask that if you plan on visiting us in-person to pick up your order or to pick your Factory Seconds, please wear a mask and if you are feeling unwell, please wait to visit until you are feeling better.

In the meantime, we strongly encourage you to read our FAQs for quick answers to some of our most frequently asked questions. And if you have any questions about returns and exchanges, or if you would like to request a return or exchange, we recommend you visit our Returns & Exchanges page.