Customer Service

COVID-19 AND CONTACTING US:

Our customer care team (Anthony & Rita) are hard at work to help you, but email response times are longer than normal. We strongly encourage you read our Q & A page for common questions before sending us an email. Please be patient as we are putting all our time into processing orders and have limited capacity for emails and questions. 

CONTACT US

By Phone @ +1 651.317.4586  |  By Email @ orders@escapeclimbing.com  |
By Post: ESCAPE HQ, 601 Campus Drive, Ste 10B, St. Paul, MN 55112

RETURNS & EXCHANGES

Per our returns policy, we're happy to accept... click here to complete a returns authorization form.